Shipping policy

SHIPPING

Successfully placed orders will receive an eMail confirmation with your order details.  If for some reason you do not receive an eMail, please check your spam filter or contact us for confirmation your order has been received.  Our orders require a 2-business day* processing time before shipping. Orders with requested expedited shipping received by 11:00am Eastern Standard Time will be processed and shipped on that business day*. Orders received after this time will be processed to ship as requested the following business day*.  All orders are shipped from our New Jersey facilities.

Shipping rates will be calculated in real-time.  We ship exclusively through UPS. We offer FREE Ground shipping on all orders that reach a merchandise total over $199+, even if the total goes down after discounts!.  All prices are in U.S. dollars.  FREE Ground shipping does NOT apply to Canadian orders.

You will be contacted by eMail with your tracking number when your order leaves our Order Fulfillment Center.

SHIPMENTS OVER $500: A customer signature is required for deliveries and shipments of orders over $500.  All prices are in U.S. dollars.  Additionally, all Express Mail/Overnight deliveries require a signature.

Please note that items are not guaranteed in stock.  If we are unable to complete your order, you will be notified via eMail within 2 business days*.

We do not ship to APO, FPO, U.S. Territories and P.O. Box addresses. 

INTERNATIONAL SHIPPING 

We currently ship domestically to the US and internationally to Canada. Canadian customers are responsible for any tariffs, duties, or customs associated with your purchase.

ALL PRICING IS USD. 

FREE SHIPPING IS NOT VALID ON INTERNATIONAL SHIPMENTS.  EXPEDITED SHIPPING IS ONLY AVAILABLE FOR SHIPMENTS WITHIN THE UNITED STATES.

WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES NOR PACKAGES DELAYED IN TRANSIT.

GIFT BOXING AND GIFT MESSAGING

These services are not available at this time.  Order comments will not appear on the order’s packing slip.

CHECK ORDER STATUS AND TRACK SHIPMENTS ONLINE

If you have a registered account with dunninggolf.com, it is easy to check the status of your orders.  Simply click Sign In / Register at the bottom of our home page.  You will be able to see your order status.  If your status is noted as shipped, click on the “Shipped” button, and all order details will appear.

QUESTIONS?

Contact customerservice@dunninggolf.com or call (800) 845-6591

 

*Business Day = Monday through Friday – does not include Saturday, Sunday and certain National Holidays.